Checking in is simple at Avalon. Whether flying domestically or internationally, it’s all in the one place. When entering the airport, keep your eye out for the Departures sign - and you’re headed in the right direction!
Tourism Refund Scheme - TRS Facilities
At international airports you should arrive at the TRS facility at least 90 minutes prior to the scheduled departure time of your flight to ensure you have sufficient time to successfully lodge your TRS claim. As you leave the country, you must wear or carry the goods as hand luggage with you, unless the goods are oversized goods or liquids, aerosols and gels restricted to hold luggage for security reasons. The facility is situated in the International Terminal after passport control.
If you want to make a TRS claim for liquids, aerosols or gels, or oversized items that you are not able to take on board, take your goods to the TRS-branded window in the International Terminal forecourt prior to check in.
Further details on what you can or cannot claim a GST refund on is available at the Australian Border Force website:
Please use the check in kiosks. These have the option to be touchless. If you need assistance, airline staff and Avalon Airport Customer Service Officers are nearby - don't hesitate to ask.
Food and Beverage
Feeling peckish? 3thirds Café at check in is happy to serve you a selection of cakes, hot or cold beverages and snacks, and is open from 6:30am until 9pm.
*Please note that while international flights are paused baggage wrapping is unavailable.
*Please note that while international flights are paused baggage storage is unavailable.