Frequently Asked Questions

Can I get a receipt for parking once I’ve left Avalon Airport?

Yes – Contact General Enquiries on 03 5227 9100 or This email address is being protected from spambots. You need JavaScript enabled to view it.

Is there a bus service at Avalon Airport?

Yes – SkyBus operates direct routes to and from Avalon.

Click link for more information https://www.skybus.com.au/avalon-airport/

Are there wheelchairs for passenger use at Avalon Airport?

Yes, they are limited. You need to select the “Require Assistance” option upon booking your flight.

Is there accommodation at Avalon Airport?

Not currently. The Airport is open from 4am and closes at midnight. There is accommodation nearby in both Geelong and Werribee.

If flying out from Avalon, how soon before my flight do I need to be at the Airport?

Check in times are as follows:

Domestic Flights: Opens 2 hours prior & closes 30 minutes prior to departure
International Flights: Opens 3 hours prior & Closes 1 hour Prior to departure

How long does it take to get to Melbourne from Avalon Airport?

The trip takes roughly 45 minutes from Avalon to Melbourne CBD.

Is there food available at Avalon Airport?

Yes, absolutely.
3thirds has full food and beverage services in the domestic and international terminals, and a smaller cafe for snacks at check-in. Food options include burgers, pizza, curries, stirfries, eggs done many ways and more.

For more details, click links below:
https://www.avalonairport.com.au/airport/domestic/eat-drink
https://www.avalonairport.com.au/airport/international/terminal

Is there duty free at Avalon Airport?

Sure is. Aelia Duty Free is available in both departures and arrivals.
OURSHOP is available online at the link: https://www.ourshop.com/

Does Avalon Airport have TRS (Tourism Refund Scheme) facilities?

Most definitely. Just make sure you have your receipts and items on you, and if you intend packing the item/s into your check-in baggage, then make sure it is seen by TRS officers before you check in.

More information at the link: https://www.avalonairport.com.au/airport/international/tourist-refund-scheme-trs

Does Avalon Airport have free wifi?

Yes, in both terminals. On top of that we have many charging points for all your mobile devices - at workbenches right by the gate so that you don't have to move until it's time to board.

How far away from the terminals is car parking at Avalon Airport?

The long term and short term car parks are right out the front of the terminals at Avalon - both in walking distance.

More information can be found here: https://www.avalonairport.com.au/parking

Where can you fly to from Avalon Airport?

Currently Jetstar flies between Avalon and Sydney, Adelaide and the Gold Coast, and AirAsia flies between Avalon and Kuala Lumpur (and onwards to over 150 destinations).

 

 

Chinese